Last Revised August 21, 2009
This Privacy Statement describes the practices that Talcura Technologies Inc. (“Talcura")
follows with respect to the collection, use and disclosure of personal information
provided by website users, employees, contractors and agents and existing/prospective
customers. We're committed to protecting your privacy and developing technology
that gives you the most powerful, safe, online experience that you can get anywhere.
Our website (www.talcura.com) may contain links to other websites that are provided
and maintained exclusively by third parties. We carefully select the third party
websites to which we link; however, as such third party websites are not subject
to this Privacy Statement, we are not responsible for either their content or privacy
practices. We encourage you to read the privacy policy of every website you visit.
By using our website, you agree with the terms of this Privacy Statement.
Talcura operates on the following privacy principles:
- Whenever we collect personal information about you, we will explain how we intend
to use it, either at the time we collect the information or earlier. We will limit
the information we collect to what we need for the identified purpose(s) and we
will only use it for such purpose(s). If we propose to use your personal information
for a purpose not previously identified, we will identify the new purpose to you
prior to our use and confirm your consent in respect of the new purpose. Generally,
this information is requested when you register for a product demonstration, ask
for more information, when applying to become a partner, or apply for a job.
- Talcura collects and uses your Personal Information to operate and improve its sites
and services. These uses may include providing you with more effective customer
service; making the sites or services easier to use by eliminating the need for
you to repeatedly enter the same information; performing research and analysis aimed
at improving our products, services and technologies; and displaying content and
advertising that are customized to your interests and preferences. We also use your
personal information to communicate with you. We may send certain mandatory service
communications such as welcome letters, billing reminders, information on technical
service issues, and security announcements. We may also occasionally send you product
surveys or promotional mailings to inform you of other products or services available
from Talcura and its affiliates. Personal Information collected on Talcura sites
and services may be stored and processed in Canada, the United States or any other
country in which Talcura or its affiliates, subsidiaries or service providers maintain
facilities.
- Talcura’s website, like many other commercial websites, uses a standard technology
called a "cookie" to collect information about how our website is used. A cookie
is a small data file that a website can send to a browser, which may then be stored
on your computer system as an anonymous "tag" that identifies your computer but
not you. When you browse our website, we may use a cookie to help us provide you
with better customer service by (i) identifying your browser as one that has visited
our website before; and (ii) saving and remembering any preferences that you may
have set during previous visits to our website. Cookies help make your visit to
our website more "user friendly". Cookies cannot retrieve any other data from your
hard drive or obtain your e-mail address. Only Talcura is able to use our cookies
to determine your identity. Any personal information collected about you through
our use of cookies will be treated in accordance with this Privacy Statement. You
can set your browser to notify you when you receive a cookie, which will give you
the opportunity to decide whether you want to accept the cookie or not. Note that
if you reject cookies, it may not be possible for you to use Talcura services which
require registration.
- You may request a copy of your personal information in our possession by submitting
a written request; satisfactory identification and proof of entitlement to our legal
department. You have the right to know how we collected your personal information;
how we are using it; and, to whom it may have been disclosed (with the exception
of disclosures to government bodies or our service providers in connection with
the conduct of our business in the ordinary course). If you find any errors in your
personal information, please contact us as soon as possible (by phone, fax, mail
or e-mail) and we will make the appropriate corrections. On occasion, we may decline
your request for access to personal information within our possession or control.
For example, this may occur if providing access to you would be likely to reveal
personal information about a third party and the information cannot be segregated,
or if the information has been collected during the investigation of a legal matter
or cannot be disclosed for other legal reasons, such as a non-disclosure agreement.
If we deny your request for access, we will advise you in writing of the reason
for our refusal so that you may decide whether you wish to challenge our decision.
- Except as described in this Privacy Statement, we will not disclose your Personal
Information outside of Talcura and its controlled subsidiaries and affiliates without
your consent. Some Talcura sites or services may allow you to choose to share your
Personal Information with select Talcura partners so that they can contact you about
their products, services or offers. Some Talcura services may be co-branded and
offered in conjunction with another company. If you register for or use such services,
both Talcura and the other company may receive information collected in conjunction
with the co-branded services. We occasionally hire other companies to provide limited
services on our behalf, such as handling the processing and delivery of mailings,
providing customer support, hosting websites, processing transactions, or performing
statistical analysis of our services. Those service providers will be permitted
to obtain only the personal information they need to deliver the service. They are
required to maintain the confidentiality of the information and are prohibited from
using it for any other purpose.
- Talcura may disclose Personal Information if required to do so by law or in the
good-faith belief that such action is necessary to (a) conform to the edicts of
the law or comply with legal process; (b) protect and defend the rights or property
of Talcura, our site or other Talcura users, and (c) act under exigent circumstances
to protect the personal safety of other stakeholders and public users.
Changes to This Privacy Statement
We will occasionally update this Privacy Statement to reflect changes in our services
and customer feedback. When we post changes to this Privacy Statement, we will revise
the "last revised” date at the top of this Privacy Statement. We encourage you to
periodically review this Privacy Statement to be informed of how Talcura is protecting
your information.
If at any time you believe that Talcura has not adhered to these principles, please
notify us by e-mail to privacy@talcura.com and we will use all commercially reasonable
efforts to promptly determine and correct the problem.
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